Response Time
We typically respond within 24 hours during business days. For urgent issues, please include "URGENT" in your subject line.
Wristo support
Contact Us
Have questions or need support? We're here to help you get the most out of your experience.
For purchase or subscription support, open Billing & invoices first, find your Paddle transaction ID starting with txn_, and include it in your message. You can also view or download invoices there.
Before Contacting
Check our help pages for quick answers to common questions.
What to include
Add your Garmin model, watch face name, order email, Paddle transaction ID starting with txn_, and screenshots if the issue is visual.